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About Us

Lauren Schultheiss Profile Photo

Big Creek Travel’s roots started as a family business over three decades ago, and even as our agency continues to grow, we have never lost sight of what is most important: building relationships with our agents and providing them with the support they need to become successful.  Our leadership team brings a strong and varied background including advanced education and entrepreneurial experience. Big Creek Travel’s owner, Lauren Schultheiss, grew up in the travel industry, learning from her mom who owned a brick and mortar travel agency for many years. She also spent over a decade in corporate management, working in contracts administration, finance and project management. She holds a paralegal certificate, a degree in Media Relations, an MBA, and an advanced marketing certificate.  She completed ASTA’s Verified Travel Advisor program, which demonstrates a high level of verifiable professional knowledge.  When you join Big Creek Travel, you can feel confident that you will be working with a company that provides you with solid administrative and marketing support so that you can focus on what’s most important to you.


Golden Gate bridge in San Francisco

Your Passion is Why We're Here

We like to call ourselves a “boutique” host agency because our goal is not to compete with the large host agencies with thousands of agents but to create a customized experience for each of our agents. Certainly, the big agencies have their strengths, but when you’re embarking on your new adventure as a travel agent or changing agencies, it’s easy to feel overwhelmed and become lost in the crowd if you don’t have someone you feel you can connect with. Our growth plans are thoughtful, and we are looking to create a team, not simply to add to our numbers.


Asia at sunset

Here are some additional benefits:

  • All of our agents are given opportunities to participate in educational trips, not just our top salespeople
  • Every new agent has access to a personal mentor, and you have direct access to our owner
  • We offer personalized, comprehensive training
  • Our commission process is streamlined, and we pay weekly
  • We offer an optional marketing and leads program

Ready to get started? Contact us now!


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