Our Team

Meet our team of experts who are here to help you create unforgettable memories – from land to sea and everything in between.

Photo of Diane Mortland

Diane Mortland


Diane has always had a passion for travel.  She started in the industry as a participant in the Disney College Program and earned a degree in Hospitality and Tourism from Indiana University in Pennsylvania. She spent several years working as a travel advisor, specializing in Disney and all-inclusive resorts, and joined forces with Lauren as a co-owner of Big Creek Travel in 2020. …

Photo of Lauren Schultheiss MBA, VTA

Lauren Schultheiss MBA, VTA

Founder & CEO

Lauren first entered the travel industry more than two decades ago as part of her mother’s brick and mortar agency that was based in Roswell, GA.  As the industry changed, her mom encouraged her to consider a backup plan.  Lauren earned a degree in media relations from Bowling Green State University in Ohio and spent nearly fifteen years working in finance, contracts administration and project management. …

Photo of Cindy Baker

Cindy Baker

Travel Advisor

Cumming, GA

Cindy Baker is an experienced Travel Consultant who specializes in US road trips, solo travel, and group adventure experiences such as cruises. Among her favorite bookings are group cruises to the Caribbean and Alaska. Cindy is certified in Marriott vacations to Hawaii, Princess cruises, and travel insurance programs to help protect your investment. Cindy also holds a Georgia life insurance license and a certification in Professional Dog Training, as dogs are her passion in life.…

Photo of Lisa Beckler

Lisa Beckler

Travel Advisor

Amherst, OH

Lisa Beckler is a travel consultant who has a passion for helping people plan trips.  She specializes in Disney, ocean cruises and all-inclusive resorts.  She can help plan a memorable family trip, couples trip, girls/guys getaways and anything in between.  Her personal travels have taken her on five Disney cruises, numerous NCL and RCCL cruises, and to all-inclusive resorts in Cancun, Jamaica, and Punta Cana. …

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Sarah Carroll

Travel Advisor

Gainesville, GA

Photo of Carey Dees

Carey Dees

Travel Advisor

Cumming, GA

Carey’s goal as a travel advisor is to make your vacation planning feel like a vacation as well! She’ll manage the details so all you have to do is enjoy.  Carey focuses on Caribbean cruises and all-inclusive resorts, and her favorite places she’s visited so far are the Cayman Islands and St. George Island.…

Photo of Amanda Frank

Amanda Frank

Travel Advisor

Painesville, OH

Amanda Frank is a travel consultant who specializes in family trips to Walt Disney World and other major resorts in the central Florida area, and Special Needs Travel. She believes that every person, no matter their special abilities, should have the opportunity to travel to new places! This is why Amanda became a Certified Autism Travel Professional, helping families with unique needs.…

Photo of Maria Jones

Maria Jones

Travel Advisor

Cumming, GA

Maria Jones is a travel consultant who specializes in ocean cruises to Alaska, Hawaii, the Caribbean, the Mediterranean, New Zealand, and Australia, as well as river Cruises in Europe. She can also expertly plan travel to destinations in North America, South America, and Europe. Maria loves to travel and to experience different cultures; in fact, she falls in love with each city, town, and country she visits and hopes her clients do as well.…

Photo of Kristina Keller

Kristina Keller

Travel Advisor

Cumming, GA

Photo of Susana Marquez

Susana Marquez

Travel Advisor

Roswell, GA

Photo of Jonathan Pilkington

Jonathan Pilkington

Travel Advisor

Atlanta, GA

Jonathan Pilkington is passionate about orchestrating beautiful experiences that take people out of their daily routines and promote connections with themselves, other people, and the world. Jonathan has extensive experience traveling throughout Europe as a solo traveler, on river and ocean cruises, and on group tours. As a professional musician and former professor, the arts, culture, and history are always an interest.…

Photo of Bernadette Skelly

Bernadette Skelly

Travel Advisor

Cumming, GA

Bernadette has been in the travel industry for over 20 years and holds a degree in Travel and Tourism from Niagara University. She loves to travel and has been to destinations as far as Russia and Australia. Bernadette gets great satisfaction in booking trips of a lifetime for people such as wedding anniversaries, multi-generational groups, and religious tours.…

Photo of Caitlin Thompson

Caitlin Thompson

Travel Advisor

Flowery Branch, GA

Caitlin Thompson is a travel consultant who specializes in a variety of vacations. Whether you’d like to take your family to Disney World or a theme park, book an all inclusive for a couple or friends getaway, or sail away on a cruise, she will be there to guide you in your vacation planning.…

Photo of Bill Upton

Bill Upton

Travel Advisor

Cumming, GA

Bill Upton is a travel consultant who specializes in vacation experiences at home and abroad. Bill enjoys working with all people and is especially attentive to senior adults, including singles. Bill is most proficient at cruises (ocean and river), having taken, planned and booked numerous over his travel career. He has river cruise experience with Europe and ocean cruise experience with Alaska, the Caribbean, the Baltic and the Mediterranean.…

Photo of Terri Voeller

Terri Voeller

Travel Advisor

Ballantyne, NC